When breastfeeding infants, you may need to help provide additional head & neck support. Use one hand to support baby's head to keep baby's body in a straight line from head to neck to tummy.
You may also find it is more comfortable for you if you place your arm under baby, using the pillow to support your arm.
Experiment with various positions to see what works for you and your baby.
The nursing pillow is a tool to help Moms breastfeed. Moms may need to help hold or position their babies to achieve a desirable latch and breastfeeding success. As baby gets good at latching and breastfeeding is well established, then the pillow will offer more support and Mom's arm/hand may offer less.
-Dr. Tanya Altmann, Pediatrician, Mom, Ergobaby Medical Advisor