Ergobaby & Orbit Baby Employment Opportunities

If you are interested in any of the positions listed here, please follow the application instructions listed within each job description.

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Due to the volume of employment applications and queries received, we are unable to respond to each application individually. Applicants will be contacted directly if selected as a candidate.

Thank you for your interest in Ergobaby & Orbit Baby.

    Jump to:
  1. Orbit Baby: Senior Product Engineer
  2. Ergobaby: Manager - Global Product Marketing
  3. Orbit Baby: Senior Supply Chain Analyst
  4. Ergobaby & Orbit Baby: Director, Human Resources
  5. Ergobaby & Orbit Baby: Director of Quality Assurance

>Updated July 21, 2014

Orbit Baby Position: Senior Product Engineer Apply for position

Orbit Baby: Form Follows Family

Started by Stanford engineering and design alumni, we are a fast-paced, fun, and high-energy company. We apply advanced engineering, innovative design, and high-tech materials to make the best child transportation gear on the planet. Orbit Baby has been featured in leading business and parenting media, and is the car seat and stroller of choice for VIPs including Hollywood and sports celebrities. The Orbit Baby line of products is sold nationwide in premium retail outlets and in a growing list of countries internationally. Orbit Baby is not an iPhone app or social-networking website – we design and make innovative physical products that parents aspire to own, and that functionally help families with their daily journeys. Check out our products and achievements at www.orbitbaby.com. Orbit Baby is an Ergobaby company (www.ergobaby.com).

Senior Product Engineer
Orbit Baby is entering a period of aggressive product launches, and we are looking for someone to take on the challenge of helping us execute and manage the multiple simultaneous engineering projects that will flow out of these products after they enter mass production. First and foremost, we will need you to help solve challenging technical, engineering and manufacturing problems to improve our products. We are looking for any talented engineers who have real-world experience working on physical products – juvenile industry experience is a bonus, but bike, outdoor-industry and other experiences are also welcome. You will be responsible for managing engineering activities for the Orbit Baby product line, including sustaining engineering activities for in-production products, collaborative engineering support for production ramp-up of new products, management of special editions and engineering of product refreshes. You should have experience managing multiple projects at the same time, be a wizard of project schedule and budget management, have experience working with outsource design and engineering teams and be up to the challenge of successfully coordinating multiple inputs into a project. Most importantly, you should be looking forward to joining a team that thrives on problem-solving, and is passionate about continuous improvement for products being used out in the real world.

Essential Duties and Responsibilities (other duties may be assigned)
Duties involve project management of sustaining engineering activities for products that are currently in production. This includes troubleshooting manufacturing issues, , engineering support for Global Supply Group’s quality initiatives and response to Contract Manufacturer (CM) issued Engineering Change Requests (ECR) using internal Engineering Change Order (ECO) process.

Supports new product launches during production ramp-up as they enter Engineering Pilot (EP), Pilot Production (PP) and Mass Production (MP) phases. Assist with tooling, manufacturing jig and fixture design and creation and production processing. Manage engineering issues of products after initial MP including engineering aspects of special editions, limited editions and product refresh activities.

    Requirements:
  • BSME, or equivalent
  • 5 to 7 years of relevant industry experience, or equivalent
  • Experience managing multiple simultaneous engineering projects, outsource/contract teams, project schedules and budgets
  • Experience with managing projects aimed at off-shore manufacturing, ability to travel in support of projects
  • Engineering – Solid understanding of engineering fundamentals; Generates solutions to product and production needs and challenges; Understands mechanical constraints and properties of relevant materials; Understands relevant manufacturing processes e.g. plastic injection molding; Manages and implements physical prototyping as needed.
  • Manufacturing – Strong understanding of the foundational manufacturing processes and technologies utilized in Orbit Baby products. These could include plastic injection molding in various materials and resins; metal forming and punching, welding; soft goods sewing; mass assembly methods involving rivets and other fasteners, assembly machinery such as rivet machines and pneumatic tools, fixtures and jigs used for alignment, quality and assembly purposes; and metal finishing including powder coating, anodizing, and plating.
  • Solidworks CAD software or Creo CAD software, Illustrator design software; Spreadsheet software and Word Processing software.
  • Superior verbal and written communication skills
    Plusses:
  • Mandarin Chinese language skills
    More information:
  • Location: Newark, CA.
  • Compensation: depending on experience
  • Competitive benefits, including medical and 401k
  • Principals only (recruiters, please do not contact us regarding this job posting)
  • Send resume and cover letter to jobs@orbitbaby.com

Ergobaby Position: Manager - Global Product Marketing Apply for position

Position Summary:
The Product Marketing Manager will be responsible for understanding new parent insights & trends as they relate to baby carriers & wraps, translating them into product strategies and leading the charge (while partnering with Product Development) to turn the product strategies into compelling product lines & launches that will deliver against our revenue goals. The Product Marketing Manager must possess a unique blend of leadership, business and technical product savvy, big-picture vision, team spirit, brand passion and a sense of urgency.

    Essential Duties and Responsibilities include the following. Other duties may be assigned.
  • Monitors industry environment, identifies product gaps and opportunities – continually listens to feedback from sales, customer service, consumers, retailers and industry experts
  • Recommends product positioning & priorities–works with senior leadership and key stakeholders to assess and prioritize initiatives
  • Drives marketing launch activities & timeline, as well as manages budget associated with product launch activities
  • Partners with cross functional teams to execute new product initiatives – This role will work with key stakeholders, including: Product Development, Sales, Operations, Finance, EBEU, Legal, Compliance and other external partners to define, refine, develop, and launch new capabilities
  • Drives marketing communications – Develops strategy for the design, key messaging, planning and execution of external communications, including website and collateral. The Global Product Marketing Manager will create marketing briefs & provide critical input into content, and execution whether the project is completed internally or externally.
  • Supports the sales team to effectively communicate product positioning, features & benefits relative to the competition and support their efforts with competitive intelligence

Supervisory Responsibilities
Directly supervises employees within the Marketing Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Coaching and developing direct reports, teaching skills necessary for them to progress in the organization.

Competencies
To perform the job successfully, an individual should demonstrate the following competencies :

Product Management – Identifies product gaps and opportunities; Creates product briefs that incorporate current retail, national and global information; Leverages consumer feedback into product design; Demonstrates attention to detail. Strong understanding of product design & development, consumer insights & marketing trends.

Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations.

Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.

Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

Oral Communication - Speaks clearly and persuasively, Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

Teamwork - Balances team and individual responsibilities; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

Managing People - Takes responsibility for subordinates' activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services.; Continually works to improve supervisory skills.

Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue ; Conserves organizational resources.

Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience
Four year college or university program degree; or 5-7 years related experience and/or training; or equivalent combination of education and experience. Masters of Business Administration with Marketing focus encouraged.

Computer Skills
To perform this job successfully, an individual should be Proficient in the Microsoft suite of Office including Word, Excel & Powerpoint

Orbit Baby Position: Senior Supply Chain Analyst Apply for position

Position Summary:
Manages commercial and supplier aspects of product development and sourcing projects. Works with team members on conducting general market research in various categories as well as research into potential suppliers, product specifications and resources. Conducts supplier analysis, evaluates potential suppliers, and manages the overall supplier qualification process, develops and create sourcing plans, requests for proposal, and other sourcing documents, evaluates and recommends purchasing and sourcing decision to management. Manages the sampling and product approval process for the project. Plans, directs, and coordinates the work activities and resources necessary for manufacturing products in accordance with cost, quality, and quantity specifications. Manages new product launching, consulting and the product approval processes. Negotiate agreements and agreement related duties. Identifies and cultivates new business relationships related to products and product development services. Opportunity for advancement to Supply Chain Manager. Reports to Director of Supply Chain.

    Essential Duties and Responsibilities include the following. Other duties may be assigned.
  • Assess new product bill of materials and tech pack for lifecycle and risk issues (Long lead-times, supply chain capacity issues, obsolescence) before submitting to CM for mass production to minimize disruption in deliveries and quality issues.
  • Participate in the monthly New Product Readiness meetings to develop a common, agreed-upon Plan; participate in the Product Development Process gate reviews
  • Leads highly strategic global, cross-functional Sourcing Teams championing the strategic sourcing process within the organization
  • Continually identifies and implements new opportunities for Cost Savings and Cost Avoidance and proactively tracks progress toward these objectives
  • Participates in supplier audits and assists with purchase specifications
  • Assist color lab dipping process and timing to hit calendar deliverables
  • Coordinate with Orbit Baby on manufacturing, sourcing, and testing soft goods to minimize defects and control costs.
  • Manage Excess and Obsolete inventory programs in collaboration with Sales/Marketing/Finance

Competencies
To perform the job successfully, an individual should demonstrate the following competencies:

Sourcing – Supplier identification, evaluation, selection, performance management, supply base right-sizing, executive supplier interface, management of single/sole source relationships

Vendor Qualification – Sets up new vendors and sub-vendors, creating performance metrics and assists in the CAPA process when necessary.

Cost Management – Evaluate possible supplier changes, supplier relocations to low cost regions, negotiations, and create other key programs for key cost reduction. Understand the design and process FMEA steps and how it translates into improving process capability and reduces costs.

Manufacturing – Strong understanding of the foundational manufacturing processes and technologies utilized in Orbit Baby products. These could include plastic injection molding in various materials and resins; metal forming and punching, welding; mass assembly methods involving rivets and other fasteners, assembly machinery such as rivet machines and pneumatic tools, fixtures and jigs used for alignment, quality and assembly purposes; and metal finishing including powder coating, anodizing, and plating.

Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations.

Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities. Proficient at thinking and acting strategically, championing change, and generating innovative solutions.

Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

Oral Communication - Speaks clearly and persuasively, Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings; Professional and respectful communication style that would be appropriate for direct engagement with business partners (e.g. contract manufacturers).

Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information; Professional and respectful communication style that would be appropriate for direct engagement with business partners (e.g. contract manufacturers).

Teamwork - Balances team and individual responsibilities; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.

Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience
Bachelor degree preferred in a supply chain related field (supply chain, industrial engineering, operations research, economics, business); and 3-5 years related industry experience and/or training; or equivalent combination of education and experience.
Fluent in Mandarin Chinese a major plus.

Computer Skills - To perform this job successfully, an individual should be Proficient in Windows platform and Spreadsheet software.

    Working Environment
  • Domestic and International travel to include weekends and for periods as long as two weeks at a time.

What Orbit Baby can offer you:
Successful candidates will have excellent career opportunities throughout the company.
We have a comprehensive benefits package, which includes: medical, dental, vision, life and disability insurance, FSA plan, 401(k) plan with employer match and paid vacation.
Qualified candidates, please submit resume, along with a cover letter and salary requirement.

Ergobaby & Orbit Baby Position: Director, Human Resources Apply for position

Position Summary:
The Director, Human Resources will oversee the full scope of human resources. Direct staff in the areas of: organizational structure, employment, compensation, employee database maintenance, payroll, benefits administration, employee relations, orientation/training/development, recruiting and policy/procedure development.

    Essential Duties and Responsibilities include the following. Other duties may be assigned.
  • A trusted advisor to business executives. Leads and develops HR strategies that support business objectives and action plans.
  • Monitors legislation and reporting requirements and ensures Company’s policies, procedures and reporting practices are in compliance with all agency requirements. This includes, but is not limited to, handling any potential or actual worker compensation issues, FMLA issues/communication, EDD issues, etc.
  • Responsible for developing policies and procedures for the human resources department.
  • Responds to inquiries by employees on benefits, payroll, policies or general questions.
  • Participates in benefits administration (health insurance and 401(k) plans) to include benefits orientations, enrollments, claim resolution, change reporting and reconciliation of monthly invoices.
  • Ensures that every aspect of the Human Resources Department incorporates the vision, values, and culture of the organization.
  • Works with Legal to help manage the risk management for all the work functions.
  • Financial responsibilities which include, but are not limited to, preparing and managing the HR budget, managing the cost of benefits, and assisting with compensation reviews including salary, bonus, and option files.
  • Training responsibilities which include, but are not limited to, employee orientation, employee development, and training management in interviewing, hiring, terminations, promotions, performance review, and sexual harassment.
  • Oversees Company’s hiring, performance evaluations, and retention practices. Responsible for the recruitment process by placing job postings, screening and distributing resumes, coordinating interviews for hiring managers, checking references and preparing offer packages.
  • Maintains employee information and annual review process through Halogen, HCM software.
  • Responsible for HR report generation. Establishes reports and documents to provide current personnel information to management and others as needed.
  • Responds to inquiries from authorized third parties regarding employment verification and unemployment inquiries.
  • Investigates Workers’ Compensation accidents and prepares reports for insurance carrier.
  • Works with Legal to prepare confidentiality agreements, non-disclosure and non-solicitation agreements, employee separation agreements, immigration forms, and other documents as needed.
  • Conducts exit interviews to determine reasons behind separations.
  • Represents organization at personnel-related hearings and investigations.
  • Maintains personnel files and required paperwork (payroll change forms, new hire request forms, job descriptions, etc.).
    Competencies
    To perform the job successfully, an individual should demonstrate the following competencies:
  • Interpersonal Skills - Maintains confidentiality. Focuses on solving conflict. Listens to others and keeps emotions under control.
  • Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs. Able to read and interpret written information.
  • Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position.
  • Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
  • Analytical Skills – Ability to analyze and understand the legal and financial ramifications of the Human Resources role with the Company.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience
Bachelor's degree (B. A.) from four-year college or university; and 5+ years of experience as a Human Resources Director or equivalent combination of education and experience.

Computer Skills
To perform this job successfully, an individual should have good knowledge of Microsoft Word and Excel. Knowledge of ADP Payroll/HRIS software is a plus.

Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and interpret legal and financial documents, such as employee handbook, separation agreements and releases, and option plans. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Ergobaby & Orbit Baby Position: Director of Quality Assurance Apply for position

Position Summary:
The Director of Global Quality Assurance will be responsible for developing and sustaining processes to ensure on-going quality assurance and product safety for both soft and hard lines – Ergobaby and Orbit Baby. He/she will lead quality related discussions and processes amongst internal teams, factories, sub-vendors, and key customers. The Director will oversee pre-production & pilot production and ensure the most optimal (effective and efficient) quality management processes are in place. The Director will be responsible for documenting all corrective actions required and also responsible for ensuring the successful implementation of these corrective actions in conjunction with the Production team.

    Duties and Responsibilities
  1. Training & Development of Sustainable ORT Programs – EXISTING PRODUCTS
    1. Update and manage the Quality Assurance and On-going Reliability Testing programs in China, Vietnam, and India.
    2. Align with Production and Production Development on critical, major, and minor checkpoints and ensure quality programs are "executable".
    3. Train overseas factories, sub-vendors, and direct reports on critical processes to ensure flawless execution of quality management programs. Document all training programs and processes as reference guides.
    4. Ensure correct people are in place at each region to manage the programs.
    5. Visit factories to evaluate and inspect programs on a quarterly basis.
    6. Ensure that AQL inspection reports are sent with every shipment. Ensure ORT updates are sent regularly (frequency TBD).
    7. Evaluate data collected from suppliers, distributors, customers, and customer service. Work closely with the Regulatory Compliance group to stay on top of any new requirements. Determine if any revisions are required to the current list of checkpoints or to the existing quality management programs.
    8. Maintain and track the list of pending/on-going improvements and the "source and reason for the improvement recommendation".
  2. Management of Pilot Production (pre-production) - NEW PRODUCTS
    1. Work closely with Design and Regulatory Compliance leadership to prepare for mass production, avoiding delays. Work closely with these two groups in early development stages to identify potential manufacturing or quality management issues earlier. Document all recommendations by SKU.
    2. Align with Design & Development teams to ensure that factories have the correct machines/equipment prior to mass production and final costing.
    3. Ensure that all regulatory tests or critical preliminary (chemical or performance) tests have been completed prior to the start of pilot production to avoid delays in starting mass production.
    4. Review factory feedback on pilot production – identification of any potential quality issues in mass production. Document all "learnings" from pilot production and incorporate into final Tech Pack / Spec Sheets, upon alignment with Design and Production.
    5. Validate all Tech Packs / Spec Sheets, checking for errors and omissions.
    6. Evaluate the quality management processes by product to ensure quality standards and requirements are feasible (both achievable and sustainable).
    7. Manage and document all product changes from pilot production and beyond.
    8. Oversee all 3rd party audits and inspections for both existing and new products.
    9. Oversee all inspection/testing/audit costs and budgetary related activities.
  3. Communication Management (internal and external)
    1. Manage all communication with distributors /customers relating to quality complaints or requests, paying close attention to international communication protocols.
    2. Document all Corrective Action Plans (CAPs) and hold monthly meetings to include Design, Production/Supply, and Finance. Include progress on ORT in monthly meetings.
    3. Develop and maintain Key Performance Metrics (KPI’s) to manage on-going improvement progress. Include these KPI’s in monthly meetings.
    4. Maintain an update-to-date QA guidebook for existing and new products. Ensure that factories and sub-vendors fully understand and accept the quality requirements documented in this book.
    5. Modify the QA guidebook (by product) for key customers (summarized version) to be used at their own inspection facility.
  4. Corrective Action Identification & Management
    1. Evaluate validity and severity of reported issues and classify as minor, major, or critical in conjunction with the VP Global Supply. Conduct thorough investigations of all reported issues to identify root causes and identify CAPs (corrective action plans).
    2. Provide guidance and direction to factories and sub-vendors to ensure appropriate and swift corrective actions.
    3. Work with factories and key sub-vendors to develop performance matrixes and reporting, resolve issues, and drive increased supplier performance.
    4. Proactively identify potential product quality and product performance issues. Work with Design & Production to implement solutions.
  5. Collaboration with Cross Functional Teams
    1. Collaborate with the Director of Regulatory Compliance to ensure that all on-going reliable tests and programs are inclusive of additional "new" requirements.
    2. Collaborate with Production and Supply Chain team to ensure that all developed processes are executable and sustainable (efficient and effective).
    3. Prevent disruption to the manufacturing processes and deliveries to customers while ensuring a higher level of quality.
  6. Other duties as required to support the Global Supply Chain teams and our growing company.
    Desired Skills and Experience
  • Four-year college or university required in a technical discipline.
  • Candidates will have a minimum of 5-7 years of relevant Quality Assurance within a manufacturing/consumer product related environment. Overseas factory experience a must.
  • This position will be based in Los Angeles with up to 30% overseas traveling.
  • Experience manufacturing / process development & implementation is required. Strong time management skills and ability to prioritize workload in order to strategize the objectives and drive the various initiatives of the Global Supply Chain department initiative.
  • Ability to proactively trouble shoot and problem solve.
  • Experience with soft goods or apparel manufacturing is required. Experience with hard goods is a plus.
  • Excellent written and verbal communication skills, very strong problem-solving skills, and good MS Excel skills. Proven ability to work as a collaborative team member with excellent leadership experience.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All personnel maybe required to perform duties outside of their normal responsibilities from time to time, as needed.

We are an Equal Opportunity Employer

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